FAQ: Ogre Miniatures Set 4
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!

Shipping Information

The shipping chart from the main page gives estimates only and includes both shipping and handling. The final price shown at checkout in BackerKit may increase if add-ons selected during the survey process in BackerKit cause a change in shipping weight.

For estimated pricing for a specific pledge level, please refer to the main page shipping section.

All rewards will be shipping from the United States

Last updated: January 10, 2024 12:27

Early Bird Details

For the first 48 hours or while supplies last, every backer of Ogre Miniatures Set 4 will receive one randomly selected Ogre MK III or MK V miniature. The black plastic Ogre miniature will arrive unpainted and requires assembly.

Last updated: January 10, 2024 12:27

Are the minis pre-painted/pre-assembled?

The minis you see throughout the campaign have been painted by the talented Ben Williams. The minis you pledge for in this campaign will arrive unpainted and require assembly.

Last updated: January 10, 2024 12:27

Ogre Miniatures Set 4 - Packaging

In order to keep your cost at $40, Ogre Miniatures Set 4 will not have traditional packaging. Each set will arrive wrapped in plastic and will arrive in an unlabeled shipping box.

Last updated: January 10, 2024 06:48

Are there stretch goals?

We do not currently have any stretch goals planned for Ogre Miniatures Set 4.

Last updated: January 10, 2024 12:27

I need help, where can I go?

If your question can’t be asked in a public channel here on BackerKit, we encourage you to message us directly for help. Please visit our support site at https://help.sjgames.com.

From there you can review our knowledge base and policies as well as initiate contact with us. You may also email us, but make sure you include all the necessary details so we can help!

Email: [email protected]

Last updated: January 10, 2024 08:46

Can I back multiple pledge levels?

No, unfortunately. At this time if you have an interest in multiple pledge levels (We see you Captains!) we suggest that you choose the pledge level you are most interested in. Based on how the campaign progresses, we may have the ability to offer the contents of this pledge level as an add-on following the campaign. Keep your eyes open, and don’t let us forget you want more minis!

Last updated: January 11, 2024 12:44

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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